Email support@bibijot.com. We aim to reply within 3 business days (Monday–Friday).

Please do not send photos of medical records unless we ask. Describe the issue and your device (iOS / Android / web).

Subscriptions and refunds

Version 1.0 has no paid subscriptions. If you later subscribe through Apple, cancel and request a refund in your Apple ID subscriptions / report a problem.

Delete your data

On this device: Me → Clear all data. This wipes the encrypted vault and cannot be undone. If you later use cloud sync, email us from the same address to delete the server copy.

Warranty

Bibi Jot is software. There is no hardware warranty. If the app fails to launch after an OS update, email us for a fix or store refund guidance.